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Companie Policie.

Waiting Time (Apply only for point to point service)

Waiting charges begin 15 minutes after the scheduled pick-up time on departures.  After 15 minutes, waiting time is retroactive to the scheduled departure. Waiting Time charges are assessed in half hour increments.

Our industry grace periods are: 30 minutes for a domestic flight/cruise terminal pick-up, 60 minutes for an international flight pick-up and 15 minutes for anywhere else. After the grace period expires you will be charged wait time.Please note we must have the proper flight number & airline on airport pickups. 

Train schedules cannot be monitored therefore billing begins at the scheduled pick-up time. 

Cancellations 

Cancelation must be over the phone!

Last Minute Cancelation

Minimum 2 hours to Cancel a reservation otherwise will be charge the full amount of the reservation. 

Round Trips must be cancelled as two separate reservations. 
Only if a cancellation request is made with at least 24 hours before pick time it can be cancelled free of cost. 
Cancellation within 24 hours of scheduled pick up time will result in a full charge equal to the cost of the trip.

Hourly Service Cancellations

30% will be charged for all cancellations within 72 to 48 hours of scheduled pickup time. of the total bill. Cancellations within 48hours of scheduled pickup time forfeit 100% of the total bill. Charge backs from credit card issuing banks are subject to the above policies.

Boston South Station (All Trains)
Exit South station terminal to Atlantic Ave. Walk to the right and turn right at Summer St and walk towards bus stop.

Fees and Surcharges

No-Show Fee
A no-show fee equal to the total trip cost plus applicable waiting time will be charged when the passenger fails to show at the designated location.  In order to avoid this charge, passengers should not leave designated pickup locations without calling Fast Ride Limo at   1-617-893-0152 

Early Morning Fees
A $20.00 surcharge for service scheduled Before 06:00 am or after 12:00 am. 

Tolls
Tolls will be billed at face value when applicable.

Parking and Out of Pocket Charges
All out-of-pocket charges, including tolls, parking, airport fees will be billed to customer.

Extra Stops
Extra Stops are charged $20.00 each for in route stops. It applies only to flat rates (Point to Point Service). 
All rates exclude 20% service fee and fuel surcharge except on our point to point flat rates.

Holidays
Fast Ride Limo will charge a $35.00 surcharge for service scheduled Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, New Year's Day, and after 5:00 p.m. Christmas Eve and New Year's Eve.

Methods of Payment
We accept all major credit cards: AMEX, Master Card, Visa, and Discover cards.

Hourly Rates
Hourly rates are Billed from the time the driver leaves the Fast Ride Limo facility until the time he returns. Fractions of an hour are charges at a half-hour rate.

Gratuity and Tips
Drivers always receive 100% of the gratuity charged. 
20% or 15% gratuity is suggested. 
Gratuity is fully refundable if for any reason you are not satisfied with the service. No questions asked.
 You may charge gratuity on your credit card if you would like it to appear on your receipt or you can pay it in cash to the driver.

We reserve the right
Fast Ride Limo reserves the right to cancel any Service without Refund, if the Operator or the Office feels that the Renter/Party of the Renter is putting the Operator or The Mode of Transportation or The Renter/Party of the Renter in danger of Injury. Or if the Renter/Party of the Renter is in the possession of any Illegal Material or Substance, this service will be canceled without refund. This is without exception.

Cleaning and Damage Fee
The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00.

Vehicles cannot be loaded beyond seating capacity.